10 Mistakes in Buying A New
Roof
The price of a roofing repair or
install will vary depending on the
size and location of your home. If
you shop around for prices and
notice that a company is well below
the average, there may be a reason
why. Cost alone will not determine
quality. Professionalism and quality
workmanship should also weigh
heavily on your decision.
What is the total price of the job?
Does this include sales tax? When
are the payments due? Does the price
include removal of the old roof? Any
hidden costs? Some smaller roofing
companies may require a small
deposit at the start of work. Most
of the contracted amount should only
be due after all of the work is
completed in a satisfactory manor.
Do not issue full payment for the
job until all work has been
completed. Lengthy projects may
require progress payments, be sure
the amount does not exceed the value
of the work performed.
* Check the insurance of every
company doing work at your home. A
company should carry both workers’
compensation and liability
insurance. Because of the dangers
inherent in working on the roof,
workers’ compensation and liability
insurance are a significant cost to
a roofing company. Since the cost of
the insurance is high, some
companies do not carry it. This
practice is a shortcut some
companies take to underbid the
competition.
2. Basing your buying decision on
the quickest to respond or because a
company can "start right away".
A company that is too quick to
respond may not have enough
business. (Why?)
Things to consider:
* How long has this company been in
business? You want to make sure that
this company will still be around in
case you have problems with your
roof.
* Number of years of roofing
experience for installers?
* Safety record?
* Make sure the company is licensed,
bonded and insured in your area.
(get license number)
* Insurance? Don't hesitate to ask
the roofing contractor for proof of
insurance. In fact, insist on seeing
copies of his liability coverage and
worker's compensation certificates.
Be sure the coverage runs through
the duration of the job.
* Does the company offer references
of past work? Obtain customer
references and check them. Ask about
the company's stability, reputation,
record on completing jobs on time
and quality of work performed.
* Check out all companies with your
local Better Business Bureau (www.bbb.org)
* Do they offer a maintenance
program?
* Make sure you get a contract.
Insist on a written proposal and
examine it for complete descriptions
of the work and specifications,
including tasks the roofer will
perform, types of materials,
financial arrangements, and
guarantees.
3. Getting a discount for signing
the contract "tonight" or other
high-pressure sales tactics.
This forces the homeowner to make a
quick decision, so as not to miss
the “unbeatable price.” No matter
how good the price may seem, do not
buy a roof from a company that asks
you to make a decision before you
are ready. Granted, recent
hurricanes have caused uncertainty
in building materials availability
and pricing, however a reputable
company will have relationships and
access to quality products for 2 or
more weeks from the time they
provide you with a quote. There is
an outside chance that a contractor
may have a "sudden" opening in their
work schedule and offer an incentive
to keep their crews working, however
the more reputable companies do not
have a significant amount of
discount or wiggle room in their
cost. If they offer more than a 10%
discount, one might question their
margins in the first place.
Additionally, some companies will
more heavily incent their
salespeople to get a contract signed
the same day. The quicker the sale,
the higher the commission. The
bottom line is, take your time when
making any large purchase, such as a
new roof. Do your homework, talk to
references, and sign when you are
comfortable that you've made the
right choice.
4. Signing the deal because you like
the sales person (or not signing it
because you don't).
Although you may feel a certain
comfort level with a sales person,
it should not be your sole reason
for making a purchase. A truly good
sales person will know their
products and the overall
installation process very well,
which should give you a level of
confidence. However, the sales
person is not the one who will be
doing the roof repair or
installation. Find out who will, and
their experience. Ask for references
and ask to see examples of similar
installations. Be weary of a sales
person who cannot provide real
references from CURRENT customers.
5. A deal too good to be true
probably is – check:
* Quality of the materials? Have
your contractor list the roofing
manufacturers with which his firm
has licensed or approved applicator
agreements. Most materials require
special application expertise in
order to achieve a quality roof
system that will last. Quality
materials will be backed by a
manufacturers warranty as well.
* What is the warranty? Both quality
materials AND quality
workmanship/installation should come
with their own warranties. Ask what
warranties are available for both.
* Hidden costs? In addition to the
cost of labor and materials, ask if
there are any hidden additional
costs, such as old roof removal,
dumpster rental, heavy equipment
rental (e.g. a crane to lift heavy
materials such as slate onto a high
rooftop), and plywood replacement
(for unknown/hidden rotten wood
beneath old shingles).
* References? A reputable company
will be able to provide recent
references in the general vicinity
of your home, or for an installation
similar to yours. Get the reference
and actually make the call!
6. Purchasing the roof based on
warranty alone.
The length of a roofing warranty
should not be the primary criterion
in the selection of a roofing
product or system. The warranty does
not necessarily provide assurance of
satisfactory roofing performance.
(source: nrca.net)
Make sure that the warranty covers
all materials and workmanship. Some
roof warranties require you to have
at least semi-annual maintenance
inspections. Look for manufacturers'
warranties that provide full
coverage for labor and materials.
According to a consumer advisory
bulletin by the NRCA, consumers are
wise to look for manufacturers who
clearly and specifically state in
accompanying literature and warranty
verbiage what maintenance is not
only recommended but also required
during the projected service life of
the roof and its warranty term.
There is a common misconception by
roofing consumers that long-term
warranties are all-inclusive
insurance policies designed to cover
virtually any roofing problem,
regardless of the cause or
circumstance. Roof warranties
typically do not warrant that the
roof system will not leak or is
suitable for the project where it is
installed. Even the most
comprehensive manufacturer
warranties that cover material and
workmanship generally provide only
that the manufacturer will repair
leaks that result from specific
causes enumerated in the warranty. A
material-only warranty typically
provides only that the manufacturer
will provide replacement material.
(source: nrca.net)
You can compare manufacturers’
warranties with the roofing
materials guides published annually
by the NRCA (National Roofing
Contractors Association).
7. Using contractors with no office
staff.
There is no shortage of contractors
running one or two-man shops in any
town. While they may be fine for
smaller jobs, when you are making a
large home improvement investment,
beware of any contractor who you
cannot get in touch with during
normal business hours. A reputable
company will have an office staff
available to answer any scheduling,
materials or billing questions you
may have. If you call a contractor
and consistently get an answering
machine, know what you may be
getting yourself into. If you have
difficulty reaching them when you
are going through the estimating
process, where will they be if you
have a problem?
8. Mistaking advertising for
quality.
Look in any value-pack mailer,
coupon clipper magazine or even
radio and television and you'll see
and hear many companies in your area
vying for your business. While it
may be impressive that they have the
means to advertise in high-priced
media, do not mistake advertising
for quality. There is nothing wrong
with finding a company through the
media, but do as you would with any
major purchase – do your homework.
Compare pricing, check references,
and check workmanship. A reputable
contractor will provide you with
access to all of the information you
need to make an informed decision.
9. Having a friend do the work.
Having a friend -- one that is not a
licensed roofing contractor working
for a reputable roofing company –is
wrought with uncertainty. Even if
this person is "handy", have they
ever installed a roofing system? Do
they know what areas of a roof are
most vulnerable and why? Do they
know how to properly ventilate the
roof? No to mention, any work done
by an unlicensed contractor will not
include a warranty. The cost of
roofing repairs may be high and you
don’t want to commit to such a major
investment without a warranty.
10. Doing the work yourself.
Big box retailers will tell you that
you can do it (and they can help!),
but beware! Roofing in particular is
tricky business. There are obvious
safety issues, as well as structural
installation issues that should only
be performed by a licensed
professional. Professional roofing
contractors are trained to safely
and efficiently repair or replace a
roof. Novices can harm a roof with
improper roofing techniques and
severely injure themselves by
falling off or even through a roof
in need of repair of replacement.
Homeowner maintenance should be
confined to roof inspections in both
the fall and spring to check for
cracked or curling shingles, and to
cleaning rain gutters filled with
dead leaves and other debris. If you
must see the roof for yourself, use
a firmly braced or tied-off ladder
equipped with rubber safety feet.
Wear rubber-soled shoes and stay on
the ladder (and off the roof) if
possible.
http://www.skroofing.com
S&K Roofing, Siding and Windows is
Maryland's leading company in
roofing and maintenance-free home
exteriors. The team at S&K is proud
to provide high quality roofing,
siding, gutters, replacement
windows, doors, decks, additions and
outdoor rooms for our customers. Our
company is family owned and
operated, and we've been in business
in Maryland since 1980.
http://www.skroofing.com
Article Source:
http://EzineArticles.com/?expert=Charlie_McCurry
If you are looking for a roofing contractor in the Seattle area
please
call us today at 425-290-7827 or
complete our
online request form.
|